Region: Calgary, AB
Samaritan’s Purse is a Christian international relief organization providing spiritual and physical aid to hurting people around the world. Since 1970, Samaritan’s Purse has helped meet the needs of people who are victims of war, poverty, natural disasters, disease, and famine with the purpose of sharing God’s love through His Son, Jesus Christ.
Samaritan’s Purse Canada (SPC) has an incredible opportunity for a seasoned Business Process Analyst (BPA) to join our Information Technology (IT) team. Reporting to the Director of Administration and Information Technology, the BPA serves to enable efficient and effective administrative business processes and support SPC in fulfilling its Charitable Purpose and Mission to share the Gospel domestically and internationally. The BPA also updates and maintains the corporate Process Management Repository and collaborates within and across departments to build cross-departmental continuity, identify opportunities for improvement and establish, implement, and train end-users on new processes. As an integral member of the IT department, this role will help SPC carry out its mission and objectives through participation in daily prayer ministry. The successful candidate will fulfill a full-time one-year contract position in the Calgary office.
The Business Process Analyst will help the organization transform and grow by having the opportunity to:
- Work as a liaison across departments to analyze existing business processes, recommending and designing solutions that support business objectives and the organizational mission
- Participate and document the creation, revision and enhancement of processes to ensure organizational consistency
- Analyze current business processes and workflows; identify areas for improvement or automation and facilitate business process mapping with departments and their teams to improve efficiency
- Facilitate inter-department meetings to present, discuss and gain consensus on new business process designs
- Lead process change projects, identifying timelines and associated costs
- Train and equip end users and business units responsible for managing and operating business processes to ensure effective implementation and healthy process operations
- Provide support to the monitoring and measurement, and provide feedback on process performance
- Utilize Business Process Management Notation and Standard Operating Procedures to document processes
Qualifications:
- Qualified applicants should be committed to Christian values and precepts and be in agreement with the Samaritan’s Purse Statement of Faith
- Post-secondary education and 3-5 years of related work experience as a business process analyst
- Certification in Business Process Analysis is highly desirable
- Project Management Professional (PMP) certification would also be an asset
- Proficient in Microsoft Office Suite, business process modeling notations and various modeling designers
- Experience managing process change and leading process redesign sessions
- Solid administrative and organizational skills
- Excellent verbal and written communication skills
- Ability to see the big picture and envision possible solutions
- Prioritizes and manages time and projects effectively, ensuring all objectives are achieved
- Approaches a complex task or problem by breaking it down into its component parts and considering each part in detail
- Demonstrated leadership skills and abilities; training and teaching experience an asset
Contact Information:
To respond to this opportunity, please forward your resume together with a cover letter detailing your passion for Christian ministry employment to:
Attention: Human Resources
20 Hopewell Way NE, Calgary, AB T3J 5H5
employment@samaritan.ca
Note: Staff must be in agreement with the Samaritan’s Purse Statement of Faith and be committed to Biblical values, precepts and conduct. We thank all applicants for their interest; however, only qualified candidates will be contacted for an interview. No phone calls please.
